🎙️ What my Emmy Award-winning TV years taught me about audience connection.

Listen to the latest episode of the Oh, hi! Stories Podcast.

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Oh, hi!

Before I worked in city government, I spent almost a decade in New York producing news at MSNBC and documentary TV at MTV, including the Emmy Award-winning series True Life and 16 and Pregnant. That experience shaped everything about how I lead, how I hire and build teams, and how I use storytelling to connect with people and audiences.

Which is why this episode of Oh, hi! Stories is such a meaningful one.

Listen to the latest episode Spotify | Apple Podcasts | Amazon 

I sat down with Betsy Forhan, a two-time Peabody Award winner, Emmy-winning producer, and one of my earliest bosses and mentors. We talk about our time creating real, people-first stories at MTV—and how that same storytelling mindset is missing in too many cities today.

…oh, and how we also produced a show with Diddy—which is a story in itself.

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People don’t understand what government does for them…and it’s really a messaging problem.

Betsy Forhan

Governments are doing critical work—keeping our planes safe, our water clean, our neighborhoods connected but if we don’t tell those stories in the right way—and in the places where people are already paying attention—they won’t see it. They don’t understand it. And worse, they don’t trust it. Shouldn’t the same practices that work in the private sector for audience engagement be applied in the public sector?

🎧 Listen to the clip where I talk about why it’s time for governments to invest in creators, not just button-pushers.

And this conversation goes beyond media. It’s about leadership, risk-taking, and the responsibility we have to meet people where they are—and let them in on what we’re doing and why it matters.

🎧 Listen to the full episode wherever you get your podcasts.

Thanks for tuning in,

—Dana

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🎤 Want me to speak at your next event?
From virtual keynotes to in-person workshops, I partner with city teams, associations, and organizations to talk about what’s next in digital engagement, citizen experience, and government storytelling.

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