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Data Storytelling

Data Storytelling

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Community engagement doesn’t start at 7 PM—it starts when you actually listen.
Jul 29, 2025

Community engagement doesn’t start at 7 PM—it starts when you actually listen.

Use the tools you already have (like Nextdoor) to capture what residents are telling you every day.

Dana Berchman
Dana Berchman
Data StorytellingData Storytelling
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Story First. Data Next. Always.
Jun 24, 2025

Story First. Data Next. Always.

The Secret to Building Trust with Residents? Both Numbers and Narratives.

Dana Berchman
Dana Berchman
CityCX is your weekly newsletter on transforming community engagement through a customer-first mindset. Actionable insights, real examples, and tools to help your city communicate smarter and deliver the best customer experience. Brought to you by Dana Berchman of Oh, hi! Communications.

CityCX powered by Oh, hi! Communications

CityCX is your weekly newsletter on transforming community engagement through a customer-first mindset. Actionable insights, real examples, and tools to help your city communicate smarter and deliver the best customer experience. Brought to you by Dana Berchman of Oh, hi! Communications.

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