🧭 What Happens When Leadership Changes?

Author

Dana Berchman
May 12, 2025

Oh, hi!

When a mayor, city manager, or CEO steps down, it can feel like hitting pause on progress. We’ve seen it firsthand: a clear vision suddenly gets fuzzy, projects stall, and the team wonders what’s next.

But here’s the truth: leadership changes. Residents don’t.

That’s why the systems, innovation, and teams we build must be designed to outlast a single administration or executive. I talk about this more here:

This isn’t just about government. It’s about any organization navigating change while staying connected to the people they serve. You can’t future-proof leadership changes—but you can prepare your team and structure to keep moving forward.

We should be designing with the people we serve in mind—not just chasing efficiency. That means building systems that reflect our values and meet people where they are, not just where the tech is going.

Thanks for being part of the conversation.

Talk soon,

—Dana

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