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I worked with a city this month that asked me to fix their front door. We counted too many of them.

Innovation

Did anyone watch it on live on cable? The next morning, the clip didn't exist anywhere a resident under 40 would look.

Innovation

52% of residents get local information from online forums. 12% attend a public meeting. Most cities are still measuring the 12%.

Resident Voice

You may not control your headcount. You control your skill set, your mindset, and where you sit at the table.

Trust

A free template for turning one dataset into a story residents actually share

Data Storytelling

7 quick takes on AI in government, and why your comms team needs a seat at the table

Data Storytelling

Almost one million requests and a model borrowed from Domino's

Cities are uniquely positioned to innovate

Innovation