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My new piece with Orlo on the loudest voices in your comments, plus a podcast conversation coming September 23

You hired a communications team for a reason. Trust them to communicate.

A guide for government communicators on building trust in the places residents actually are.

The lesson isn't about the platform. It's about how people consume information today.

Marketing

If no one's telling your community's story, it's time you did.

Trust

What if cities created this kind of excitement?

Every great community is built by people whose names most residents will never know.

A broadcast feed has nothing to spend when something goes wrong. Build the relationship before you need it.

Social Media

The teams pulling away in 2026 are not the ones with the most AI licenses. They are the ones making space to learn it together.