Oh, hi!
I teamed up with Orlo, the social media and community management platform built for the public sector, on a guide for government communicators.
It is called "A Government Communicator's Guide to Building Trust in the Places Residents Actually Are.”
The conversation about your city is already happening, mostly in places you do not control: neighborhood groups, community platforms, comment threads. The guide walks through how to find those places, how to listen on purpose instead of only during a crisis, and how to turn one-way broadcasting into a real two-way relationship. There are also a few examples that changed how I think about the loudest voice in the room.
I partnered with Orlo because their tools were built for public sector communicators, not retail brands. And, like me, they’re focused on meeting people where they are.
Go read it, then hit reply and tell me what you think.
Talk soon,
Dana
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About Dana
Former Emmy-winning television producer and Chief Digital Officer. Built Gilbert, AZ's national award-wining Office of Digital Government. Now helping city communicators tell stories that build trust.
Oh, hi! Stories Podcast: Spotify | Apple Podcasts
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