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City Leaders: It’s Time to Lead in the Digital-Now
Innovation
+4
Review the tape, fix the breakdowns, and adjust the playbook.
Social Media
Turn grit into stories residents feel and can act on.
Trust
+3
Don’t just wait for the spotlight, keep the stage lit year-round.
Marketing
+5
The storytelling and marketing masterclass hiding in plain sight.
Want better engagement? Ask earlier, ask smarter, and show what changed.
Use the tools you already have (like Nextdoor) to capture what residents are telling you every day.
Most cities lose it when leadership shifts—here’s how not to.
+2
Your story’s out there. Time to take the mic.