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Storytelling
The lesson isn't about the platform. It's about how people consume information today.
Marketing
+5
A broadcast feed has nothing to spend when something goes wrong. Build the relationship before you need it.
Social Media
+3
A reunion with the MTV producer behind My Super Sweet 16
Podcast
+2
52% of residents get local information from online forums. 12% attend a public meeting. Most cities are still measuring the 12%.
Resident Voice
You may not control your headcount. You control your skill set, your mindset, and where you sit at the table.
Trust
Trust grows in everyday moments, not announcements.
2016: When Civic Storytelling Got a Glow-Up 🎥
Innovation
+4
The kind of innovation residents actually notice
Don’t overspend just because you always have.
Because the right story builds trust faster than any campaign ever could.
+1
Listen to the latest episode of the Oh, hi! Stories Podcast.
Data Storytelling
Storytelling, connection, and knowing who you are.
3 reader favorites for your own fall reset.
City Leaders: It’s Time to Lead in the Digital-Now
Review the tape, fix the breakdowns, and adjust the playbook.
Turn grit into stories residents feel and can act on.
Don’t just wait for the spotlight, keep the stage lit year-round.
The storytelling and marketing masterclass hiding in plain sight.
Want better engagement? Ask earlier, ask smarter, and show what changed.
Use the tools you already have (like Nextdoor) to capture what residents are telling you every day.
Most cities lose it when leadership shifts—here’s how not to.
Your story’s out there. Time to take the mic.
Real stories, real power. These women aren’t just inspiring—game-changing.
Leadership
The Secret to Building Trust with Residents? Both Numbers and Narratives.
Turn hidden gems into fresh, impactful stories.
Workshop
