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Oliver Buchannon
Dana Berchman

Gov innovation expert, Emmy-winning ex-CDO, helping cities modernize, engage, and tell bold stories.


You don’t need a tech title to innovate.

You don’t need a tech title to innovate.

Innovation

+4

Meet Them Where They Are. Talk From the Heart. That’s the Mission.

Meet Them Where They Are. Talk From the Heart. That’s the Mission.

Trust grows in everyday moments, not announcements.

Trust

+3

Not the first digital move—but the moment it all clicked.

Not the first digital move—but the moment it all clicked.

2016: When Civic Storytelling Got a Glow-Up 🎥

Innovation

+4

Data That Builds Trust: Live with Orlo Tomorrow!

Data That Builds Trust: Live with Orlo Tomorrow!

Register for the free webinar

In 2026, Simpler Wins

In 2026, Simpler Wins

The kind of innovation residents actually notice

Innovation

+4

A quick favor (coffee included)

A quick favor (coffee included)

Help us plan 2026 and get a treat on us.

🎙️ Trust isn't about moving faster. It's about hearing the signal in the noise.

🎙️ Trust isn't about moving faster. It's about hearing the signal in the noise.

Listen to the latest episode of the Oh, hi! Stories Podcast.

Data Storytelling

+3

The Storytelling Shift That Changes Everything

The Storytelling Shift That Changes Everything

Don’t overspend just because you always have.

Social Media

+3

Story First. Always.

Story First. Always.

Because the right story builds trust faster than any campaign ever could.

Storytelling

+1

How Cities Can Make Election Day Feel Like a Movement, Not a Chore

How Cities Can Make Election Day Feel Like a Movement, Not a Chore

Make Election Day something to share, not check off.

Resident Voice

+1

Full-Circle Moments — and the Lessons They Leave Behind

Full-Circle Moments — and the Lessons They Leave Behind

Leadership

+1

🎙️ The future of civic engagement needs more than tech—it needs the right people

🎙️ The future of civic engagement needs more than tech—it needs the right people

Listen to the latest episode of the Oh, hi! Stories Podcast.

Data Storytelling

+4

She writes. She directs. She connects.

She writes. She directs. She connects.

Storytelling, connection, and knowing who you are.

Trust

+1

Fall Reset: 3 Stories to Recharge Your Leadership Perspective

Fall Reset: 3 Stories to Recharge Your Leadership Perspective

3 reader favorites for your own fall reset.

Resident Voice

+3

The Work Worth Fighting For

The Work Worth Fighting For

The Digital-Now, People-First Call to Action

The Digital-Now, People-First Call to Action

City Leaders: It’s Time to Lead in the Digital-Now

Innovation

+4

Monday Morning QB: Set Your Lineup, Fix Your Gaps

Monday Morning QB: Set Your Lineup, Fix Your Gaps

Review the tape, fix the breakdowns, and adjust the playbook.

Social Media

+4

The Boss’s Blueprint: What City Storytellers Can Steal From Born to Run (50 Years Later)

The Boss’s Blueprint: What City Storytellers Can Steal From Born to Run (50 Years Later)

Turn grit into stories residents feel and can act on.

Trust

+3

Creativity Every Day: Staying Relevant Beyond the Trend

Creativity Every Day: Staying Relevant Beyond the Trend

Don’t just wait for the spotlight, keep the stage lit year-round.

Marketing

+5

What Taylor Swift Can Teach Cities About Capturing Hearts ❤️‍🔥(and Attention)

What Taylor Swift Can Teach Cities About Capturing Hearts ❤️‍🔥(and Attention)

The storytelling and marketing masterclass hiding in plain sight.

Social Media

+4

Residents at the Helm: Fix Your Feedback Loop

Residents at the Helm: Fix Your Feedback Loop

Want better engagement? Ask earlier, ask smarter, and show what changed.

Innovation

+4

Community engagement doesn’t start at 7 AM—it starts when you actually listen.

Community engagement doesn’t start at 7 AM—it starts when you actually listen.

Use the tools you already have (like Nextdoor) to capture what residents are telling you every day.

Innovation

+3

The secret to long-term trust? Continuity.

The secret to long-term trust? Continuity.

Most cities lose it when leadership shifts—here’s how not to.

Social Media

+2

Your City’s Story Already Exists. The Question Is—Are You Telling It?

Your City’s Story Already Exists. The Question Is—Are You Telling It?

Your story’s out there. Time to take the mic.

Social Media

+2

🎙 Women Who Lead: What They’ve Taught Me

🎙 Women Who Lead: What They’ve Taught Me

Real stories, real power. These women aren’t just inspiring—game-changing.

Leadership

+3

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